What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- – To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- – To improve our website in order to better serve you.
- – To allow us to better service you in responding to your customer service requests.
- – To administer a contest, promotion, survey or other site feature.
- – To quickly process your transactions.
- – To ask for ratings and reviews of services or products.
- – To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a third-party gateway provider.
Do we use ‘cookies’?
- – Allow customers to ‘log-in’ to the Site.
- – Understand and save user’s preferences for future visits.
Cookies must be enabled to use the Dealer Services site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party technology services
We, www.dgiline.com, may use third-party technology services. These services may include, but are not limited to the following:
- – Ecommerce website service provider(s)
- – Payment gateway(s)
- – Fraud prevention screening
- – Email sending service(s)
We do not share your Personal Information with third parties.
Use of Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we (or third parties) use this Order Information to:
- – Process payments;
- – Communicate with you;
- – Screen our orders for potential risk or fraud; and
What are your exchange and return policies?
We take great pride in our reputation for quality and value and unconditionally guarantee every item sold against any defect in manufacturing.
REFUNDS: We do not offer refunds because many of our products are seasonal (e.g. calendar and sports schedules), customized, and expensive to ship. Please be sure that the item you are ordering is the item you desire and contact a dgiline representative (800-446-9130) to clarify any questions or concerns you may have about a particular product before ordering.
EXCHANGES: We will gladly exchange any item that has been incorrectly sent to you, has manufacturing defects, or has printing errors that are our fault. Please contact your dgiline representative (800-466-9130) before shipping your merchandise back to us, as we may decide to have you keep the damaged magnets rather than pay for the return shipping. If you are instructed to return ship the item(s), please ship within 14 days of receipt and we will gladly assist you with a prompt exchange once we have received them (provided that the items are returned in their original packaging).
Incorrect Product: If you have received an incorrect product, you will not be responsible for the return shipping costs of any items that you have received in error, and we will reimburse you for the cost of returning the item(s) to us.
Defective Product: If you have received defective merchandise, you may exchange the defective merchandise for a different item. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and any applicable increase in shipping charges.